“What's a delivery charge on my electric bill?”: supply vs delivery
Answered by Rosa Delgado, WCL editor · September 21, 2026
Dear Rosa,
My electric bill has a "delivery" section that's almost as big as the "supply" section. I'm already paying for electricity. Why am I paying again for it to be delivered? It's not like a truck brings it.
Someone knocked on my door offering a cheaper rate. Would that get rid of the delivery charge?
— A reader in Pennsylvania
Letters are composites of common reader questions, edited for length; details changed.
Rosa's teardown
"It's not like a truck brings it." You're right, no truck. But there is a lot of equipment between the power plant and your outlet, and somebody has to build, run and repair it. That's what the delivery section pays for.
Your bill is two bills
In many states, electricity is billed in two parts:
- Supply (or generation): the electricity itself, the energy you used, measured in kilowatt-hours.
- Delivery (or distribution, sometimes plus transmission): the poles, wires, substations, transformers, meters and crews that bring it to your house.
In some states both parts come from one company and the bill may not split them clearly. In others, often called retail choice or deregulated states, you can pick who supplies the power, but the local utility still owns the wires and still delivers it. Pennsylvania is one of the choice states, which is why your bill splits the two and why someone is knocking on your door.
Reading the delivery section
Here's what you're likely to see under delivery. Names vary by utility; the ideas don't.
| Line | What it pays for | Changes with your usage? |
|---|---|---|
| Customer charge / basic service charge | Meter, billing, the cost of having an account | No. Same each month |
| Distribution charge | The local wires and equipment | Yes, per kWh |
| Transmission charge | High-voltage lines from plants to your area | Usually per kWh |
| Riders or surcharges | Specific programs approved by the regulator, such as efficiency or storm recovery | Usually per kWh |
| Taxes | State and local taxes on the bill | Proportional |
Every one of those rates was approved by your state utility commission in a public rate case. The utility can't simply raise them. That's the main reason the answer to your second question is no.
Would switching get rid of it?
No. If you switch supplier, the supplier's charge replaces the supply section. The delivery section stays, with the same utility, at the same regulated rates. You'll still have one bill, usually from the utility, with the supplier's charge on it.
So the only question is whether the new supply rate is better than the one you have now. To answer it, you need your utility's price to compare. In Pennsylvania and some other choice states, it's printed on the bill: the supply cost per kWh you're paying on the utility's default service. It changes periodically, often every few months, and the utility posts the schedule.
Judging the knock on the door
Ask for these five things, in writing, before you decide:
- The rate, in cents per kWh. Compare it directly to your price to compare.
- Fixed or variable. A variable rate can start low and change monthly.
- The term. Six months, twelve, twenty-four?
- Early termination fee. What it costs to leave.
- What happens at the end. Many contracts roll onto a month-to-month variable rate if you do nothing.
A low introductory rate that becomes variable is the classic trap in retail electricity. If the seller can't give you all five in writing, that's your answer.
Your state utility commission likely runs a shopping site where suppliers list their offers side by side. In Pennsylvania it's PAPowerSwitch, from the Public Utility Commission. Comparing there takes ten minutes and doesn't involve anyone at your door.
Why I said keep
Your letter asked about one specific charge, and that charge is legitimate, regulated and unavoidable as long as you're connected to the grid. Paying it is fine. Staying on the utility's default supply is also fine. It isn't a penalty; it's a regulated price, and plenty of households never switch.
If you want to try a supplier, choose a fixed rate below the price to compare, with a term you can live with and a calendar reminder a month before it ends. That's a reasonable choice. Signing something at the door isn't.
The verdict
Keep it. The bill is doing what it should; leave it alone.
The delivery charge is the regulated cost of the wires and it stays the same whoever supplies your power. Keep paying it. Only change supply if a written fixed offer beats your utility's price to compare.
What to do this week
- 1Find the 'price to compare' or supply rate on your bill and write it down in cents per kWh.
- 2Check your state utility commission's shopping website for fixed-rate supply offers.
- 3Ask any door-to-door seller for the contract terms in writing, and don't sign at the door.
- 4If you already switched, look up when your contract ends and what rate it rolls to.
The usual fine print from the desk: this is general information about how bills like this work, not advice for your account. Rates, rules and fees differ by state and provider, so check the numbers on your own paperwork before you act.
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